Publication information

Ref No: 021293
Published date: 2002
Author: Jane Owen
Programme Area: RQA
Theme: Planning and Structure
Cost: £0

Summary: Benchmarking - or 'the art of stealing shamelessly' - is a way of making the most of others' expertise. By comparing your own processes and practices with another's, you can identify what should be improved, find ways of making those improvements and then implement them. At LSDA, the Raising Quality and Achievement Programme facilitates and supports this work. This booklet is an introduction to benchmarking in the learning sector. It explains the principles and practices of benchmarking for learning providers, describing the three main benchmarking techniques.